Direct Billing
We submit directly to participating insurers whenever the plan permits it. Our team confirms the required information, prepares the submission, and helps make billing feel straightforward.
Insurance support
Coverage & Claims
You focus on your recovery. We will help make the paperwork the easier part.
Insurance and clinic paperwork
We make the process easier.
Organized from the first form onward.
Insurance language has a way of making simple questions sound complicated. Over the years, our team has come to know that language well. We understand the forms, the common requests, and how to communicate with insurers so you do not have to figure everything out alone.
Physiotrust works with major extended health insurance providers and helps with direct billing, MVA, WSIB, and ODSP paperwork. Bring us your insurance information and we will explain the next step, organize what the clinic can handle, and keep the process moving. Do not worry—we have done this many times before.
Call 905-597-8010Paperwork & Coordination
Let the paperwork be the easier part. We organize clinic forms, treatment information, and submissions connected with extended health benefits, MVA, WSIB, and ODSP.
Clear Insurance Information
Bring your insurance information. We will explain what the clinic needs, what we can send for you, and what happens next in clear, familiar language.
Coverage we work with
Extended Health Plans & Direct Billing
We work with major extended health insurance providers and submit directly whenever the plan and professional association permit it. Our team confirms the information we need, prepares the submission, and keeps you informed throughout the process.
Bring your insurance card or plan information to the clinic. We will help you understand the next step and make the billing process as straightforward as possible.
What to have ready:
- Your insurance card or plan information
- The policyholder’s name and date of birth
- A doctor’s prescription if your plan requires one
Motor Vehicle Accident Claims (MVA)
After a motor vehicle accident, you can focus on recovery while we take care of the insurance process. Give us your automobile insurance information and claim number, and our team will organize the clinic paperwork and communicate with the insurance representative from start to finish.
If a form needs information from you, we guide you through it step by step, explain what to complete, and send it to the insurer on your behalf. If you choose to work with a lawyer, we will also coordinate and cooperate with the lawyer to support the treatment coverage you need.
Treatment can begin right away while we handle the approval process. For MVA services provided through our clinic, you are not asked to pay out of pocket. Bring us the claim details—we will take it from there.
What to have ready:
- Your automobile insurer’s name and contact information
- Your claim number
- Your insurance representative’s contact information, if available
- Your lawyer’s contact information, if you have chosen to work with one
Workplace Injury Claims (WSIB)
For a workplace injury claim, give us your WSIB claim number and our team will take care of the clinic paperwork and communication required for your treatment.
Treatment can begin right away, and there is no out-of-pocket payment for WSIB services provided through the claim at our clinic. We keep the process organized so you can put your attention where it belongs—on recovery and returning safely to your activities.
What to have ready:
- Your WSIB claim number
- Your employer’s information
- Any WSIB letters or contact details you have received
Ontario Disability Support Program (ODSP)
ODSP may provide coverage for certain orthopedic products. Give us your ODSP identification number, your caseworker’s contact information, and your doctor’s prescription, and we will organize the required product information and communicate with the program for you.
Our team will explain what is needed, help keep the paperwork together, and update you as the request moves forward.
What to have ready:
- Your ODSP identification number
- Your caseworker’s name and contact information
- Your doctor’s prescription
Still have a question?
Call us with the name of your plan or claim.
If you have your policy, member, or claim information nearby, even better. We will tell you what is useful to bring and what the clinic can handle.
Call 905-597-8010